Kingston District Council values your feedback and wants to know about your complaints and requests so that if something has gone wrong, we can deal with it swiftly and efficiently. We also invite your compliments on what we are doing well.
If you wish to lodge a complaint, request for service or compliment, please complete the online form below or comtact the Council Office directly.
For details on Council's Customer Complaint and Request Handling Policies and Procedures, please see below links:
If you have been adversley affected by a decision of Council and would like to request a review of that decision, please refer to the process outlined in Council's Internal Review of Council Decisions Policy and Procedure(258 kb)
Please complete the following complaint/request/compliment form and forward to Council for action.