Assistance Available

Arrangements for Financial Difficulty and Hardship

Council has adopted a ‘Rates Hardship Policy’ which provides information to ratepayers who may be  experiencing difficulty in paying their rates as a result of financial hardship. Ratepayers who may be experiencing financial difficulty are encouraged to contact the Council office for a confidential discussion.

Payment Arrangement Application Form


Postponement of Rates for Seniors

As prescribed by the Local Government Act 1999, state senior card holders can apply to Council for the postponement of payment of rates on their principal place of residence.  If a postponement of the payment of rates occurs, interest will accrue on the amount affected by the postponement and a minimum contribution is still required.  Rates charged remain as a charge on the land and must be paid upon sale, transfer or other such transactions that result in the prescribed rate payer and/or owner of the land no longer qualifying to receive a postponement of rates.  For further discussion on postponement of rates, please contact the Council office.